DogLovers
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Trust & Safety

Our Commitment to Your Family

At DogLovers, we believe that your pet isn't just an animal—they are a family member. Our platform is designed to provide the highest level of professional care through rigorous vetting and industry-leading safety protocols.

1. The Gold Standard of Vetting

Every professional on our platform must pass a comprehensive screening process before they can appear on our map.

Identity Verification

We use secure government ID matching to ensure every sitter is who they say they are.

Enhanced Background Checks

Conducted by Checkr, our checks include National Criminal Databases, the DOJ Sex Offender Registry, and local County Court records.

The Gold Shield Badge

Look for the Gold Shield on profiles, indicating a sitter has completed our most rigorous enhanced background check.

2. The DogLovers Protection Plan

We don't just find you a sitter; we protect the stay. Every booking made through our platform is backed by our comprehensive protection package.

$1M Liability Insurance

Our sitters are covered by premium pet care insurance for every confirmed booking.

24/7 Emergency Support

Our US-based support team is available around the clock to assist in the event of an emergency.

Direct Vet Access

We provide sitters with immediate access to your preferred vet's information and local 24/7 emergency clinics through the Digital Pet Passport.

3. Professional Transparency

We provide the tools for you to make an informed decision.

Verified Reviews

Only owners who have completed a stay can leave a review. No "ghost" reviews or fake testimonials.

The Care Log

Our messaging system includes a real-time care log. You'll receive timestamped updates on meals, walks, and medication, accompanied by photos and videos.

Meet & Greet Protocol

We encourage (and provide the scheduling tools for) a free Meet & Greet to ensure the sitter and your pet are a perfect match before the stay begins.

Safety Tips for Pet Parents

Keep it on the Platform

To remain covered by our insurance and 24/7 support, always book and pay through the secure DogLovers portal.

Review the Pet Passport

Ensure your pet's medical records and emergency contacts are up to date in your dashboard.

Trust Your Instincts

Use our messaging system to ask detailed questions. A professional sitter will always be happy to provide clarity.

Ready to Find Trusted Care?

Browse thousands of verified pet care professionals near you. Your pet's safety is our top priority.

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